The Team
TLG promotes transparency across work levels, which is why it is successful, both among employees as well as its customers. It provides an “employee-first” policy, creating an excellent work culture. TLG has a solid Employee Retention Index (ERI) of 5.5 work years among its core management team.
The TLG Core Management Leadership Team is mature, with greater than 50 years of experience running operations and generating leads. The key leadership team drives client partnerships in a friendly, professional manner.
Mike Chartrand
CEO & Owner
Gemma Briones
Executive Assistant
Vikrant Rao (Vik)
Business Director &
Special Asst. To Owner
Special Asst. To Owner
Syed Ahmed
Operations Manager
April Alunan Rose
Operations Manager & CRM Head
Devendra Mandhana
Sr. Billing Manager
Kriselle Ivy Lapating
Internal Telemarketing Manager
Shahnewaz Mohammad
Data Research Manager
