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    Generating leads is our passion. We bring that passion to you to help you succeed by finding your target audience and turning leads into opportunities for your sales team.

    Our lead generation is led by Michael Chartrand who was the top sales rep in a major janitorial franchising company. He averaged nearly $9000/month for 9 straight years!

    What is Lead Generation?

    Lead generation is the process of gaining the interest of potential customers to increase current and future sales. It is a critical part of the sales process of all companies. Understanding lead generation and how to use it effectively can be essential in moving leads through the sales funnel to become paying customers.

    Key Achievements

    In both 2022 and 2023 TLG sold of 1.25M in janitorial appointments
    TLG has been doing lead generation for 9 years
    In 2015 TLG (previously known as Advanced Lead Generation Systems- ALGS) started with just 2 customers and today has grown to over 180 customers across the US and Canada
    Of TLG’s first 3 customers, 2 are still with TLG
    More than 30 outbound contact centers are engaged with TLG as trusted partners across 6 countries
    TLG retains 96% of their customers every year!
    97% customer satisfaction
    Close percentage is 20-25% for new customers and most see a 2-5% increase after each 3–6-month interval. Topping out at an average of 35-45% close rate.
    Average new close volume reported from customers is $800 per account
    Why choose us?

    What is special about Team Lead Generation

    TLG is all about changing the game of lead generation for our businesses. We have innovated the way we provide our services against the industry standard, geared toward the benefit of our customers. Our leadership team has nearly fifty years of combined experience in sales and the janitorial service business. We understand that the time of both our customers and the businesses we provide appointments for is precious. We make sure that the appointments we provide are built on a foundation of genuine interest, not pressure or impatience.

    We verify with business owners a total of four times that the appointment is wanted so that you know that it is solid, and your time will not be wasted. We also follow your parameters to the letter, which means we will never offer you appointments involving businesses or situations that you don’t want to be involved in, and you only get what you want!

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    The Team

    TLG promotes transparency across work levels, which is why it is successful, both among employees as well as its customers. It provides an “employee-first” policy, creating an excellent work culture. TLG has a solid Employee Retention Index (ERI) of 5.5 work years among its core management team.

    The TLG Core Management Leadership Team is mature, with greater than 50 years of experience running operations and generating leads. The key leadership team drives client partnerships in a friendly, professional manner.

    Mike Chartrand

    CEO & Owner

    Gemma Briones
    Executive Assistant
    Syed Ahmed
    Operations Manager
    April Alunan Rose
    Operations Manager & CRM Head
    Devendra Mandhana

    Sr. Billing Manager

    Kriselle Ivy Lapating
    Internal Telemarketing Manager
    Shahnewaz Mohammad
    Data Research Manager

    Transform Your Sales Performance

    Leverage our results-driven lead generation techniques. Connect with our team to get started.

    Contact us
    We promise
    1. An opportunity to meet with a contact that has expressed a genuine interest in meeting with you.
    2. An appointment with businesses that are in your desired industry and service areas.
    3. A confirmed meeting with 3 calendar invites sent to the contact prior to the meeting date.
    4. An appointment with someone who states they are in the line of decision-making process of that company.
    5. An appointment with varied frequency of cleaning (from 1x to 7x per week)
    6. We will provide you with any details the customer shares with us. This may or may not include the name of their current janitorial company, current level of satisfaction or the reason for the appointment.
    7. A customer support team that assists your experience from start to finish.
    We do not promise
    1. An appointment with businesses that are only unhappy and looking to make a change.
    2. An appointment with only the final decision-maker.
    3. An appointment with only a certain frequency of cleaning OR business size.
    4. A credit if you choose to call ahead and for any reason the customer cancels the appointment.
    Key Differentiators

    How is TLG different from other telemarketing companies?

    Owner Mike Chartrand has nearly 20 years of janitorial experience. Mike’s experience in selling janitorial service, owning a janitorial company, and consulting about janitorial is unmatched. See if you can find one other janitorial lead gen company with his janitorial understanding and experience! (We’ll tell you a secret….there isn’t one!)
    Our telemarketing team’s friendly and engaging approach. All overseas staff are confirmed to not only speak fluent English but must also pass an English comprehension exam. This ensures our agents sound intelligent and informed when engaging prospects.
    Our management team. With over 50 years of combined experience in the telemarketing/BPO industries, we’ve seen and handled it all.
    We never overpromise. We tell all new customers to expect 5-8 quality appointments per month.
    You pay AFTER the appointment was completed and not upfront We bill you the week following your appointment that was successfully run the week prior.
    TLG Global workforce team is 100% active and available from 9am-5:30pm EST, via email, phone or Skype.

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