Core Management Team

TLG promotes transparency across work levels, which is why it is successful, both among employees as well as its customers. It provides an “employee-first” policy, creating an excellent work culture. TLG has a solid Employee Retention Index (ERI) of 5.5 work years among its core management team.

The TLG Core Management Leadership Team is mature, with greater than 50 years of experience running operations and generating leads. The key leadership team drives client partnerships in a friendly, professional manner.

Mike Chartrand

CEO & Owner

Gemma Briones
Executive Assistant
Syed Ahmed
Operations Manager
April Alunan Rose
Operations Manager & CRM Head
Devendra Mandhana

Sr. Billing Manager

Kriselle Ivy Lapating
Internal Telemarketing Manager
Shahnewaz Mohammad
Data Research Manager

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